Institutions across higher education are working to strengthen holistic advising by creating more personalized, inclusive, and effective support structures that center student needs and experiences.
This case study collection highlights the nine institutions recognized with the 2024 Student Choice Award for Holistic Advising by NASPA’s Advising Success Network (ASN). Each institution demonstrated an exemplary commitment to student success through intentional efforts to redesign advising policies and processes.
The 2024 award recipients include:
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Del Mar College– Student Journey Mapping, Creating a Culture of Advocacy, and Professional Development
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Hinds Community College– Data-Driven Decision-Making and Student Engagement
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Jackson State University– Student-Led Advising and Engagement, Leadership Support, and Student-Driven Data and Communication
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Miami Dade College– Advising Model Redesign and Technological Advancements
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Patrick & Henry Community College– Student Success Division Reorganization and Mental Health and Trauma Informed Care
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Ramapo College of New Jersey– Graduate Intern Support, First-Generation Student Center, and Technological Advancements
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Red Rocks Community College– The Success Team Model and Technological Advancements
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Salish Kootenai College– Linking Housing to Student Success and Data-Driven Decision-Making
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University at Albany– Student Engagement and Inclusion and Technological Advancements
The award selection process included NASPA staff and a panel of nine student reviewers, ensuring that student voices remained central to the recognition process. Award recipients were recognized for their commitment to student-centered advising practices that reflect the diverse experiences, needs, and aspirations of their students. Their approaches demonstrate intentional efforts to incorporate student perspectives, strengthen collaboration across campus, and create more inclusive and responsive advising experiences.
The collection explores each institution’s advising redesign efforts and highlights common themes, including collaborating with students to co-create academic and professional goals, defining the ideal student journey, and aligning support systems to meet students’ needs. As Student Choice Award recipients, these institutions offer examples of how student-informed approaches can strengthen advising practices across a variety of higher education settings. Together, these insights offer valuable approaches for institutions seeking to build more inclusive, responsive, and sustainable advising models.